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reliability

Improving Productivity Through Efficiency.

Our skilled technicians and specialists are able to rapidly install, configure, test, demonstrate and support a wide range of IT solutions ideal to add functionality to your existing network or design new networks to achieve greater productivity. We combine years of networking expertise with industry best practices to build, expand or enhance your network. We employ the latest technology and always provide the best value for your investment. Spotlight Network Solutions’ services, include:

Network Assessment
Network Troubleshooting
Network Installation and Support
Proactive Network Administration
Hardware and Software Procurement
Remote Network Monitoring
Network Security Services
Core Networking Services
Workstation Services

We’ve got your back

At Spotlight, it’s always about best practices. So whether it’s the person answering the phone, or the person at your computer answering your network issues, you can always be sure you’re getting the best of the best.

• Every Consultant has over 5 years of hands-on IT experience
• Microsoft Certified Systems Engineers (MCSE’s)
• Cisco certified CCNP, CCNA & CCDA Consultants
• Microsoft Certified Network Consultant / Technician
• HP, Dell Certified Consultants

Network Assessment

If you’re looking to know where network problems might arise in the future and how to avoid them or know how to prevent unauthorized access to your network, just call and schedule a free assessment of your network. We can help improve your network’s reliability, always keeping your bottom line in mind.

Network Troubleshooting

No matter what your operating system–Linux, Unix, Windows, Apple or Novell–Spotlight will work to find a solution to your issues. A senior-level network engineer will work efficiently to trouble-shoot your network problems–finding solutions in hours that others have problems finding in days. Some of the common issues we regularly solve:

• “Slow” networking performance
• Non-functioning or “not-starting” servers
• Malfunctioning firewalls and routers
• Exchange server errors and malfunctions
• Faulty and/or poor data cabling
• Troublesome workstations that are “unable to logon”
• Incorrect IP routing and DNS resolution issues

Network Installation and Support

Even the best hardware and software is of little value if it is not installed and configured properly–and can be costly if installed incorrectly. Spotlight’s years of experience offers not only confidence that it will be up and running properly, but also that it will be configured for maximum security and optimized for peak performance. We also document the critical aspects of your network and assure information is accessible.

Proactive Network Administration

Active management of your network, as opposed to waiting for it to breakdown, increases its reliability and your productivity. There are a few key areas that should be regularly maintained in order to ensure the safety and reliability of your network:

1. Data Backup and Verification
2. Antivirus Software Updates and Monitoring
3. Microsoft and Application Updates
4. Hardware Condition
5. Firewall Integrity

For as little as two hours per week Spotlight Network Solutions can manage these critical tasks for you, allowing you to do what you do best, focus on your business.

Hardware and Software Procurement

Procurement of technology can be a complicated task getting the best price, warranty, vendor, etc. Over the years, Spotlight has built relationships with many vendors and can assure you will not only receive the best value for your investment but also, we will handle warranty issues for you without hassle. Whether you prefer to do your own procurement or prefer to have Spotlight do that for you, we are here to assist you.

Remote Network Monitoring

If your server crashes or your network is down, rapid resolution is critical. Server issues often affect every user on your network so time is of the essence. Spotlight has the ability to access your server from a remote location and provide fast, efficient support in minutes vs days. If required, we can dispatch a technician in just a couple of hours.

Network Security Services

• Internet security and monitoring (firewall and web filtering)
• Implementation of network topology & IP infrastructure engineering
• Router, switch and firewall trouble-shooting including Cisco products Core Networking Services
• LAN redesign, implementation and maintenance (switches, cabling, etc)
• Server installations, upgrades and migrations
• Business solutions
• Network administration
• Wireless solutions
• Terminal services & Remote Access Solutions (RAS)
• Backup and recovery implementations (Veritas, ARCserve & hardware solutions)
• Company-wide Anti-virus & spam Solutions (Norton Corp. Edition, McAfee Corp., Panda, Trend Mico)
• WAN connectivity (branch connectivity via T1 or VPN)
• Broadband & Telco Line Trouble-shooting (DSL, Cable Modem, ISDN,T1, Fractional T, Frame Relay)
• Technology project implementation and desktop rollouts
• Category 5e, 6 and 7 data cable installation

Workstation Services

• Desktop engineering & connectivity
• Software trouble-shooting (MS Office,
• Configure TCP/IP and internet connectivity
• Mail program (e-mail) trouble-shooting (MS Exchange, Outlook Express, Outlook etc)
• Virus removal/protection
• Maintenance and user support